Heat pump not heating or cooling? Licensed, experienced technicians diagnose it honestly and fix it right.

We find the real problem before we quote anything. No guessing, no upsell.
If a repair solves it, we don't push a new unit. Honest work, every time.
Gas and refrigeration tickets. Our techs have 20+ years each. The right person shows up.
All the common brands. Residential units on Vancouver Island.

The kind with vents in each room.

Wall- or ceiling-mounted units, no ducts.
Several indoor heads on one outdoor unit.
Tell us what's going on. We answer during business hours and give you a free quote on the spot.
A licensed tech comes out, finds the real problem, and gives you a clear price in writing.
Same visit when we can. We explain what we did, and the work is backed by a warranty.

On Point Refrigeration is owner-run. The person who picks up the phone is close to the work — and the person on your job has been doing this for a long time.
We're licensed refrigeration and gas contractors, fully insured, and we warranty new installs. We repair what we can and only suggest replacement when it's the right call.
We cover homes and small businesses from Victoria up to Courtenay.
And many more areas! Not sure if you're in our area? Just call — we'll tell you in 10 seconds.
We book visits on a first-come, first-served basis. Call us and we'll give you the next open time.
Yes. Ductless, ducted, and multi-zone — all the common brands.
Call us first thing in the morning. We answer during business hours and add you to the queue as soon as we open. We can't promise same-day, but we'll get to you fast.
No. Quotes are free. You only pay if you choose to do the work.
Yes, when a repair isn't the right call. New installs come with a warranty.
One call gets you a free quote and a real person on the line. No forms, no waiting.
We answer during business hours and book your visit on the spot.